Most frequently asked questions

Shopping Basics

To Purchase a wig follow these steps:

1. Go to the navigation menu and then Click on “Wigs

2. Select a wig that you’d like and add to basket

3. Select a preferred payment option

4. Enter your details, billing and shipping address

5. Make a payment.

The premade and ready made wigs will be 22″ – 23.5″ cap size, which are average cap sizes.

However, to be extra sure you can use a measuring tape to accurately measure the circumference of your head in inches.

– Braiding Hair can be provided at a request. Please send in a picture of the type of hair you’re looking for and it can be purchased & brought in for you.

– Also our company provides hair synthetic extensions for braiding hair on our “Shop” section.

Yes, our revamp service does include closure replacements. This will incur an additional £25 for the process. Also we provide frontals and Closures on our “Closures & Frontals

Natural Hair

We use heat protection everytime we apply heat on natural hair.

Normally we use Gummy wax/ Beeswax, coconut oil and hair serum. However, it can change depending on how fragile/thick or scanty your natural hair may be.

Also it is a personal choice whether you’d like product in your hair or not.

Washing your hair in sections will help retain length. Wash each section and place that section aside. By doing this method you keep your hair stretched, preventing detangling and unnecessary damage.

Also we provide a range of oils, hair grease shampoo and conditioners to help you keep your hair healthy and hydrated.

Visit our “Accessories

sections to purchase one today.

Ideally, your hair would have to be 2 inches long to have it comfortably braided & twisted. This will reduce the risk of pulling, scalp bumps and scabbing.

But coils or comb twists can be done on shorter hair.

Yes we give deep scalp massages under our “shampoo, wash and blowdry” service.

This service also promotes hair growth.


[ ] Processing time for wigs can take up to 14 days including shipping

[ ] Processing time for wig construction can take up to 5 days

[ ] Processing time for highlighting can take up to 7 days

As soon as a wig is made it will be shipped via Royal Mail First Class Signed For which will arrive the following day or the day after. Shipping will happen as the process of the wig construction or customization has been completed.


Still have questions?